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HawaiiSpins Terms and Conditions

Welcome to HawaiiSpins. These Terms and Conditions govern your access to and use of our website at hawaiispins.com, including all games, promotions, and services we offer. By registering an account or accessing our platform, you confirm that you have read, understood, and agreed to be bound by the terms set out below. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, please refrain from using our services.

1. About Us

At HawaiiSpins, we operate under the ownership of Fortune Master Limitada, licensed and regulated by the Anjouan Gaming Authority of Comoros (AOFA), licence number ALSI-202505022-FI1. Our platform is available in English and is designed to serve international players in eligible jurisdictions. We are committed to providing a fair, secure, and responsible gaming environment for all our users.

2. Eligibility and Account Registration

To register an account with us at Hawaii Spins, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident, citizen, or physically located in any of our restricted countries, including the Netherlands, France, the USA, Spain, Italy, Ukraine, Georgia, and a comprehensive list of additional territories detailed in our restricted regions policy.
  • You must not be a member of GAMSTOP, EGBA, or any similar self-exclusion scheme.
  • You are permitted to hold only one account on our HawaiiSpins platform. Duplicate accounts may be closed and associated funds forfeited.
  • You must provide accurate, truthful, and up-to-date personal information during registration.

We reserve the right to request identity verification documents at any time. For withdrawal requests of USD 1,000 or more, identification is mandatory before we process the transaction.

3. Account Security and Responsibility

At Hawaii Spins, we take account security seriously. You are solely responsible for maintaining the confidentiality of your login credentials. Our hawaii spins login system is protected, but you must not share your password with any third party. We will not be held liable for any losses resulting from unauthorised access caused by your failure to secure your account details.

4. Deposits and Payments

We accept a variety of payment methods at HawaiiSpins, including:

  • Visa and Mastercard — Credit and Debit Cards
  • Cryptocurrencies — Bitcoin, Tether (USDT), Ethereum, and over 10 additional coins
  • E-wallets
  • Mobile phone / paid SMS services (one phone number permitted per account)

Our minimum deposit to qualify for the welcome bonus is 30 EUR. All deposits must be made from payment methods registered in your own name. We do not accept third-party deposits under any circumstances.

5. Withdrawals and Cashout Policy

At Hawaii Spins, withdrawals are processed to the same payment method used for the original deposit. Where multiple methods were used, the payout may be split accordingly. Please note that MasterCard credit card deposits cannot be refunded to the card — in such cases, we will provide an alternative withdrawal method.

Our withdrawal limits are as follows:

  • Daily: 2,000 USD/EUR or 150,000 RUB
  • Weekly: 10,000 USD/EUR or 700,000 RUB
  • Monthly: 40,000 USD/EUR or 3,000,000 RUB

We typically process withdrawal requests within 24–36 hours. Uploading your verification documents in advance via the Profile section can significantly speed up this process. Only one withdrawal request may be submitted at a time, and requests are handled in the order they are received.

Our AML policy requires that all deposits carry a x3 wagering requirement before a withdrawal can be initiated. Live Slots activity does not count toward this requirement. At least one successful deposit within the last 30 days is required before a payout request can be created. No unfinished bonus rounds or free spins may be active at the time of your request. Additional gaming transaction checks may take up to 30 days. We also apply a 20% fee on withdrawals of funds that were not played through.

6. Bonuses and Promotions

At HawaiiSpins, we offer a welcome package promoted as up to 375% across your first deposits. Our two primary welcome bonuses work as follows:

6.1 First Deposit Bonus (100%)

  • Bonus percentage: 100%
  • Minimum deposit: 30 EUR
  • Maximum bonus: 1,000 EUR
  • Wagering requirement: x40
  • Maximum bet while wagering: 2 EUR
  • Valid for 7 days

6.2 Second Deposit Bonus (125%)

  • Bonus percentage: 125%
  • Minimum deposit: 50 EUR
  • Maximum bonus: 1,000 EUR
  • Wagering requirement: x40
  • Maximum bet while wagering: 2 EUR
  • Valid for 7 days

Our HawaiiSpins bonus terms include the following important conditions:

  • Only one bonus may be active at a time. A new bonus unlocks only once the previous one has been wagered or cancelled.
  • Each individual wagering bet must not exceed 20% of the total bonus amount.
  • Maximum bet counting towards wagering, including bonus buy and feature buy, is 2 EUR / 150 RUB. Exceeding this limit may be treated as bonus abuse and result in confiscation of associated winnings.
  • Table games such as Roulette, Sic Bo, Baccarat, and Video Poker do not contribute to wagering requirements.
  • Sports and eSports wagering progresses at x3 speed when odds are 1.55 or higher.
  • Space Plinko (Veliplay) counts at a rate of 0.1 toward wagering.
  • A verified phone number is mandatory to receive any bonus from us.
  • Wagering conditions are cancelled if your balance drops to 0.2 EUR / 5 RUB.
  • Withdrawals from no-deposit bonuses may be subject to further restrictions.

We also offer tournaments, lotteries with cash, free spin, and gadget prizes, as well as no-deposit offers distributed through affiliate links. Please check our promotions page regularly for current offers available at Hawaii Spins.

7. Inactivity Fee

We at HawaiiSpins apply an inactivity fee of 5 EUR per month to accounts that have not logged in for 180 consecutive days. We recommend logging in regularly to avoid this charge. You will be notified before any fee is deducted from your account balance.

8. Games and Fairness

Our Hawaii Spins casino library features games from a wide range of respected providers, including NetEnt, Microgaming, Play'n GO, Yggdrasil, Nolimit City, Hacksaw Gaming, Red Tiger, Evoplay, Relax Gaming, Push Gaming, and many more. We offer slots, live dealer games, table games, crash games, sports betting, eSports betting, video poker, lotteries, tournaments, and progressive jackpot slots.

The outcome of all games on our HawaiiSpins platform is determined by a certified random number generator (RNG). In the event of any dispute, our server records are final and take precedence over any client-side data.

9. Sports Betting

We at Hawaii Spins offer a full sportsbook and eSports betting section. Separate Betting Rules apply to these services. The maximum sports or eSports bet with an active bonus is 50 EUR / 3,225 RUB. Please review our dedicated Betting Rules page for full details before placing wagers.

10. Prohibited Software and Fair Play

The use of automated systems, bots, scripts, or any other prohibited software on our platform is strictly forbidden. If we suspect such activity, we will conduct an investigation lasting up to 75 days, during which account functionality may be restricted. We reserve the right to void winnings and close accounts where such violations are confirmed.

11. Account Verification and KYC

We may request identity, address, and payment verification documents at any time in accordance with our Know Your Customer (KYC) obligations. Winnings may be verified with the relevant game provider for up to 30 calendar days. We reserve the right to withhold withdrawals until verification is satisfactorily completed.

12. Responsible Gaming

At HawaiiSpins, we are committed to promoting responsible gaming. We provide self-exclusion options — you can request a self-exclusion via our online chat, which will remain in effect for a minimum of 30 days. Registration is strictly prohibited for members of GAMSTOP, EGBA, and equivalent self-exclusion schemes. If you feel you may have a gambling problem, we encourage you to seek help from a professional support organisation.

13. Customer Support

Our Hawaii Spins support team is available 24/7 via live chat (site time UTC+3:00). You may also reach us by email at customercare@hawaiispins.email or by telephone at +44 1294 620793. All support is provided in English.

14. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Our HawaiiSpins terms and conditions have been in force since 1 January 2017. Any material changes will be communicated to registered users. Continued use of our platform following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

15. Governing Law

These terms are governed by the laws applicable under our Anjouan Gaming Authority licence. Any disputes arising in connection with your use of our Hawaii Spins services shall be subject to the jurisdiction specified by our regulatory authority. By using our platform, you agree to submit to this jurisdiction for the resolution of any disputes.

Content updated: July 13, 2026